Payroll KPIs - Part II

In continuation to the previous post, the next key performance indicators can be - 

2. PRODUCTIVITY – intends to measure how productive the payroll team as a whole and individually are, by measuring the ratio of payroll people to the number of employees being serviced. Additional metrics allow identification of issues affecting productivity.  Standard metrics include:

Payroll KPIs – Part I

As a Payroll stakeholder, one is responsible for managing what is the greatest cost of one’s organizations and with that comes the continued attention of Finance, C-Level Management and the Board.  You are being monitored and usually measured on cost and efficiency and you are always at risk of being outsourced to a more viable option.

If you are not already measuring, monitoring and acting upon Key Performance Indicators (KPI’s) in your payroll service, you need to start NOW!!